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Office Manager / Team Assistant

Permanent employee

Berlin
Full-time
About us
Rasa builds open source ML tools to enable developers to make conversational software that really works. By conversational software we mean voice control systems, VR, AR, IoT, virtual assistants, and yes, bots. Regexes and if/else statements only get you so far, and we’re building the tools for going beyond that using deep learning. Rasa is used by thousands of developers worldwide. Our customers include leading enterprises such as UBS, ERGO and Helvetia. We're based in Berlin, funded by Techstars and Salisbury Ventures.
Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.
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We’re looking for a well-organized and pro-active office and operations manager at Rasa's headquarters in Berlin for 30 hours/ week. 
About this role
You’re responsible for making the company's everyday business run smoothly and for supporting Rasa's Head of Operations in setting up and executing efficient processes. You will be the first point of contact for our worldwide team and our global customers. You will help them troubleshoot whatever comes up and anticipate complications before they arise. Furthermore, you will be responsible for our office in Berlin and creating a positive and productive working environment with our team.  
About you
You work well in a team and enjoy creating a positive and motivating working environment. You are a very structured and organized person with an eye for detail. You've already gathered some experience in office management, bookkeeping, and controlling. Ideally, you also know how to handle legal documents. You're familiar with HR ops and know how to organize a growing team of employees and freelancers. You speak both English and German fluently. 
Things You Might Do
Rasa is a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever needs doing. However, you can definitely expect to get involved in:
  • Bookkeeping, controlling, and communication with our tax accountant. 
  • Dealing with all HR related topics: salaries, health insurance, managing user accounts. 
  • Organizing our office and being responsible for the fun stuff like team days. 
  • Keeping all our documents in order and making sure everything is well organized.

Your application

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Why you're applying for this position?
Something you've built and why you're proud of it?
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